Contact
At Neloce, we’re here to make your experience seamless and enjoyable. Whether you have a question about your order, need help with sizing, or simply want to get in touch — we’re always happy to help.
Get in Touch
- Email: info@neloce.com
- Response Time: Within 24–48 hours
- Support Days: Monday – Friday
Order Support
If you're contacting us about an order, please include:
- Your order number
- A brief description of your request
- (Optional) Photos if needed
This helps us assist you as quickly as possible.
Returns & Exchanges
Need to return or exchange an item?
Just email us with your order details, and we’ll guide you through the process step by step. You can also visit our Returns page for full details and instructions.
Information about the store
Website: neloce.com
Store Name: NELOCE
Address: Unit 1, Turnhams Green Business Park, Reading RG31 4UH, United Kingdom
Email: info@neloce.com
Phone: +39 351 951 3614
Contact form: Here
Customer Service: Our customer service is available from Monday to Friday, 9:00 a.m. - 9:00 p.m. GMT
Response time: We aim to respond to your inquiries within 24-48 hours on business days.